Artificial intelligence solutions seem more and more adopted by French companies.
An example is Manpower France, which announced that it has acquired the Sidetrade AI solution.
Manpower France generates annual sales of 4 billion euros and covers 1.3 million invoices with 80,000 corporate customers. To cope with these volumes and ever more complex payment procedures, the financial department acquired Sidetrade's technology in 2013. This accelerates the automation of the recovery process and allows modeling a strategy adapted to different customer segments. Manpower France indicates having thus improved its efficiency, materialized by a significant improvement of its DSO (average payment time).
Despite these good performances, the complexity of the purchasing process and the exponential growth of data convinced Sidetrade to enrich its platform with artificial intelligence technology.
"Our solution, like all automation software, was based on a set number of scenarios, which had to be regularly reviewed by business experts. Sidetrade adds to these Artificial Intelligence by exploiting the profusion of data relating to the payment behavior of companies and providing financial departments with the best possible recommendations in real time "explains Jean-Cyril Schütterlé, Sidetrade's Chief Product Officer.
As a player in the changing world of work, Manpower is already using AI in its interactions with its candidates and clients to support them in constantly changing environments. Manpower France's financial management was therefore the ideal candidate to test the new Sidetrade AI, called Aimie, as a preview.
Aimie, an AI to adapt in real time to the behavior of each customer
Aimie has been driven by 230 million inter-company payment experiences, totaling more than 700 billion euros in sales over the last three years. With this unique knowledge, she analyzes each Manpower France customer account and determines the best possible strategy according to a multitude of criteria, such as the buyer and seller profile, the invoice characteristics and the history. the commercial relationship with any litigation.
"Aimie analyzes what has worked, executes the automatic recovery actions directly and identifies the debtors to be targeted first. It takes into account available resources in order to allocate actions optimally. We first tested Aimie on two client portfolios for two months.
In view of the results, we quickly rose to the charge. After four months, Aimie managed nearly 60% of single-site customers, which represents more than 5,000 accounts and nearly 10,000 recovery shares on average per month, "said Laurent Bueno, Credit Director at Manpower France.
"With more than 700 paying centers to manage, it is impossible for a manager to call all the debtors in his portfolio. Aimie helps her determine which customers should be contacted first. "
After nine months of testing, the first results are there: the efficiency of the recovery actions carried out with the support of Aimie is growing by 12%.
"The adoption of Aimie should allow teams to spend more time on high value-added tasks. Away from certain anxiety-provoking speeches, we hope that AI solutions will give back to human know-how, "concludes Laurent Bueno.
An example is Manpower France, which announced that it has acquired the Sidetrade AI solution.
Manpower France generates annual sales of 4 billion euros and covers 1.3 million invoices with 80,000 corporate customers. To cope with these volumes and ever more complex payment procedures, the financial department acquired Sidetrade's technology in 2013. This accelerates the automation of the recovery process and allows modeling a strategy adapted to different customer segments. Manpower France indicates having thus improved its efficiency, materialized by a significant improvement of its DSO (average payment time).
Despite these good performances, the complexity of the purchasing process and the exponential growth of data convinced Sidetrade to enrich its platform with artificial intelligence technology.
"Our solution, like all automation software, was based on a set number of scenarios, which had to be regularly reviewed by business experts. Sidetrade adds to these Artificial Intelligence by exploiting the profusion of data relating to the payment behavior of companies and providing financial departments with the best possible recommendations in real time "explains Jean-Cyril Schütterlé, Sidetrade's Chief Product Officer.
As a player in the changing world of work, Manpower is already using AI in its interactions with its candidates and clients to support them in constantly changing environments. Manpower France's financial management was therefore the ideal candidate to test the new Sidetrade AI, called Aimie, as a preview.
Aimie, an AI to adapt in real time to the behavior of each customer
Aimie has been driven by 230 million inter-company payment experiences, totaling more than 700 billion euros in sales over the last three years. With this unique knowledge, she analyzes each Manpower France customer account and determines the best possible strategy according to a multitude of criteria, such as the buyer and seller profile, the invoice characteristics and the history. the commercial relationship with any litigation.
"Aimie analyzes what has worked, executes the automatic recovery actions directly and identifies the debtors to be targeted first. It takes into account available resources in order to allocate actions optimally. We first tested Aimie on two client portfolios for two months.
In view of the results, we quickly rose to the charge. After four months, Aimie managed nearly 60% of single-site customers, which represents more than 5,000 accounts and nearly 10,000 recovery shares on average per month, "said Laurent Bueno, Credit Director at Manpower France.
"With more than 700 paying centers to manage, it is impossible for a manager to call all the debtors in his portfolio. Aimie helps her determine which customers should be contacted first. "
After nine months of testing, the first results are there: the efficiency of the recovery actions carried out with the support of Aimie is growing by 12%.
"The adoption of Aimie should allow teams to spend more time on high value-added tasks. Away from certain anxiety-provoking speeches, we hope that AI solutions will give back to human know-how, "concludes Laurent Bueno.
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