Operating Cisco Collaboration Core Technologies

  Introduction 

This 5-day course will help you prepare for Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on the implementation and operation of Cisco collaboration solutions.

You will gain the knowledge and skills necessary to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs and endpoints, XE Gateway and Cisco IOS® operating system multimedia resources, call control, quality of service (QoS), and cisco ccm additional  Cisco collaboration applications.

Participant profiles 

Students preparing to take the CCNP Collaboration certification

Network administrators

Network engineers

Systems engineers

Goals 

Describe the architecture of Cisco collaboration solutions

Compare Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP) IP phone signaling protocols

Integrate and Troubleshoot Cisco Unified Communications Manager with LDAP for User Synchronization and Authentication

Implement Cisco Unified Communications Manager Provisioning Features

Describe the different codecs and how they are used to transform analog voice into digital streams

Describe a dial plan and explain call routing in Cisco Unified Communications Manager

Implement public switched telephone network (PSTN) access using MGCP gateways

Implement a Cisco Gateway for PSTN Access

Configure Calling Privileges in Cisco Unified Communications Manager

Implement fraud prevention

Implement globalized call routing within a Cisco Unified Communications Manager cluster

Implement and Troubleshoot Multimedia Resources in Cisco Unified Communications Manager

Describe instant messaging and Cisco presence, including call flows and protocols

Describe and configure endpoints and commonly required features

Configure and Troubleshoot Cisco Unity Connection Integration

Configure and Troubleshoot Cisco Unity Connection Call Handlers

Describe how Mobile Remote Access (MRA) is used to enable endpoints to operate from outside the enterprise

Analyze traffic patterns and quality issues in converged IP networks supporting voice, video and data traffic

Define QoS and its models

Implement classification and tagging

Configure Classification and Tagging Options on Cisco Catalyst® Switches